GlowMind Connect
Professional Budget Planning Education • Bangkok
Financial Learning Center
Your privacy matters to us at GlowMindConnect
Last updated: March 15, 2025
At GlowMindConnect, we understand that managing your annual budget requires trust. When you share your financial information with us, you're placing confidence in our ability to protect your personal data. This privacy policy explains exactly how we collect, use, and safeguard your information when you use our annual budgeting platform.
We operate from Thailand and comply with local data protection regulations while maintaining international standards for privacy protection. Your data security isn't just a legal requirement for us — it's fundamental to building the trust necessary for effective financial planning partnerships.
Key principle: We only collect information that directly helps us provide better annual budgeting services. We never sell your personal or financial data to third parties.
When you create an account or use our budgeting tools, we collect information that helps us provide personalized financial planning services:
Our platform automatically collects certain technical information to improve your experience and maintain security. This includes your IP address, browser type, device information, and how you interact with our budgeting tools.
We also track which features you use most frequently, helping us understand what works best for annual budget planning. This data is always anonymized when used for product improvement.
Every piece of information we collect serves a specific purpose in delivering better annual budgeting services:
Creating and maintaining your budget plans, generating financial reports, and providing personalized recommendations for your annual financial goals.
Processing your registration, maintaining account security, and providing customer support when you need help with budgeting features.
Sending important account updates, budget alerts you've requested, and educational content about annual financial planning.
Analyzing usage patterns to enhance our budgeting tools and developing new features that better serve annual planning needs.
We maintain strict control over your data and only share information in these specific circumstances:
We never sell your personal information to advertisers, marketing companies, or data brokers. Your financial information stays within our secure platform and authorized service providers only.
You have significant control over your personal information. Here's exactly what you can do and how to exercise these rights:
Request a complete copy of all personal information we have about you. We'll provide this within 30 days in a readable format.
Update or correct any inaccurate personal information directly through your account settings or by contacting our support team.
Request complete deletion of your account and associated data. Some information may be retained for legal compliance purposes.
Limit how we use your information while maintaining basic account functionality. You can adjust these settings anytime.
Contact us directly through the information provided below. We'll verify your identity and process most requests within 30 days. For complex requests, we may need up to 60 days and will keep you informed of our progress.
We implement multiple layers of security to protect your financial information. All data transmissions use industry-standard encryption, and your information is stored in secure, monitored data centers with restricted access controls.
Our security measures include regular security audits, automated threat detection, and strict employee access controls. Financial data receives additional encryption both in transit and at rest.
We keep your personal information only as long as necessary to provide budgeting services and meet legal requirements. Account data is typically retained for seven years after account closure to comply with financial record-keeping regulations.
Important: While we implement strong security measures, no system is completely immune to threats. We continuously monitor and update our protections, and we'll notify you promptly of any security incidents affecting your data.
Our primary servers are located in Thailand, but some service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place through contractual protections and compliance with relevant data protection standards.
We work only with service providers who meet strict data protection requirements and agree to handle your information according to Thai privacy standards, regardless of where processing occurs.
We review and update this privacy policy annually or when we make significant changes to our data practices. We'll notify active users at least 30 days before any changes take effect, giving you time to review modifications and make decisions about your account.
Significant changes will be highlighted in your account dashboard and sent to your registered email address. Continuing to use our services after changes take effect indicates your acceptance of the updated policy.
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, we're here to help:
We typically respond to privacy inquiries within 48 hours during business days. For urgent security concerns, please call our phone number directly.